What are some ways you can maintain a caring tone in negative messages?
Answer to relevant QuestionsWhat are some different varieties of negative messages? What are some examples from the chapter text and sidebars?Today, as you reviewed some cost figures, you realized they didn’t fit with the last monthly report you filed. You had pulled the numbers together from several sources, and you’re not sure what happened. Maybe you ...Why aren’t threats effective persuasion tools?What kinds of rational evidence should you use to support your persuasion?As resident manager of a large apartment complex, you receive free rent in return for collecting rents, doing simple maintenance, and enforcing the complex’s rules. You find the following notice in the files: Some of you ...
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