Explore the Peaks - SolutionInn Mountain Design

We want you to be completely satisfied with your purchase. Here's everything you need to know about our shipping and return policies:

Shipping Charges

At SolutionInn, we offer free shipping for our valued members, ensuring they enjoy seamless and cost-free deliveries. Non-members can also take advantage of our shipping services with a flat rate of $8.99 per order. Our standard delivery timeframe is 7-10 business days, excluding weekends and public holidays.

Estimated Delivery Time

• Orders are typically delivered within 7-10 business days.
• Please note that business days do not include weekends or public holidays.
• International shipping is available but it may take longer to arrive as the items will be shipped from USA.

Processing & Delays

• Orders are processed promptly, but during peak seasons (such as holidays), processing delays may occur.
• If your order is delayed beyond the estimated timeframe, feel free to contact us at support@solutioninn.com for assistance.

Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.
• You can use this tracking number to monitor your shipment's progress.

Incorrect Shipping Information

• Ensure that your shipping address is correct and complete.
• SolutionInn is not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

• If your order is marked as "Delivered" but you haven't received it, check with neighbors or your local post office.
• For unresolved issues, contact our support team at support@solutioninn.com within 7 days of the expected delivery date.