Question: Significant developments in communications between an organization and its customers include which of the following: Significant developments in communications between an organization and its customers

Significant developments in communications between an organization and its customers include which of the following:
Significant developments in communications between an organization and its customers include which of the following:
more personalization
organizational listening systems
social media is used less frequently to communicate with customers
personalization today includes chatbots
messages and membership on social media have no monetary value

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