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Task description 1. Explain four (4) key elements of logistics customer service in the retail companies of Coles or Woolworths. [8 Marks] 2. While shopping at Coles and Woolworths, one discovers more and more products produced under their own brand names. Analyse this strategy of Coles or Woolworths using Kraljic's model of purchasing and supply management. [12 Marks] Criterion Measures ILO: Criterion 1 Discuss the importance of the logistics system and | 1 performance to an organisation. Criterion 2 Explain the elements and importance of logistics 2 customer services to an organisation. Criterion 3 Describe the logistics activities of an organisation 3 in its supply-side logistics and demand-side logistics. Task length 1500 words + 10%