This week's WSJ marketing article is: "Amazon's Customer Satisfaction Slips With Shoppers." https://www.wsj.com/articles/amazons-customer-satisfaction-slips-with-shoppers-11668986981?mod=automatedsubsection_trending_now_article_pos4 Based on your review of the article, substantively discuss how Amazon can improve its customer satisfaction ratings

Answer rating: 100% (QA)

Answer After reviewing the article Amazons Customer Satisfaction Slips With Shoppers its evident that there are several areas where Amazon can focus o... View the full answer