Question: Write together in sentence: To report the descriptive analyses for the variable concerning comfort with the use of AI in customer service (e.g., chatbots, virtual
Write together in sentence: To report the descriptive analyses for the variable concerning comfort with the use of AI in customer service (e.g., chatbots, virtual assistants), we will focus primarily on the statistics given: the number of respondents, which is 219, and the comfort level metrics. The analysis will be treated as interval-level data despite the original question categorizing them at nominal or ordinal levels. Descriptive Statistics for Comfort Level with AI in Customer Service Sample Size (N): 219 respondents Mean Comfort Level: 2.65 on a scale from 1 (Not Comfortable) to 5 (Very Comfortable), indicating that respondents lean towards a mild level of discomfort with AI in customer service applications. Standard Deviation: 1.260; this reflects a significant range in responses, indicating that some respondents feel more comfortable whereas others feel considerably less so. Range: Comfort levels range from a minimum of 1 to a maximum of 5, demonstrating the diversity in attitudes towards the use of AI in customer service
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