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management leadership

Questions and Answers of Management Leadership

What categories of conflict occurred in this project? At what stage was the project?
What negotiation techniques were used here? How successful were they?
Pritchard Soap Co. Samantha (“Sam”) Calderon is manager of a project that will completely alter the method of adding perfume to Pritchard Soap’s “Queen Elizabeth” gift soap line. The new
Sutton Electronics Eric Frank was still basking in the glory of his promotion to marketing project manager for Sutton Electronics Corporation, manufacturer of electronic fire alarm systems for
In Table 1, what was the second best resolution technique? What was the worst resolution technique? What do you conclude from this?
Which of the four examples of conflict resolution is the best example, in your opinion, of effective resolution? Why?
Of the ineffective resolution examples, which was the worst, in your opinion? Why?
Summarize or condense the 13 characteristics of Confrontation as a conflict-resolving method.
The article concludes on the note that conflict need not be a bad thing. Compare this view with that in the chapter concerning the win-win approach to negotiation.
What is a program manager? How does this job differ from that of a project manager?
Identify the advantages and disadvantages of the matrix form of organization.
Name the four basic types of project organization and list at least one characteristic, advantage, and disadvantage of each.
Give some major guidelines for choosing an organizational form for a project.
Why is the project management office so important?
Identify three ways of dealing with a conflict associated with projects. Does dealing with conflict always need to be a zero-sum game?
What are some advantages and disadvantages of housing a project in a functional form?
What are the systems architect’s duties?
What are the major sources of conflict throughout the lifecycle?
Describe risk management and how it applies to projects.
What are the major tasks of a Project Management Office?
Discuss some of the differences between managing professionals and managing other workers or team members.
Human and political factors loom large in the success of projects. Given the general lack of coverage of this subject in engineering and science education, how might a PM gain the ability to deal
A disadvantage of the pure project organization has to do with the tendency of project professionals to fall behind in areas of technical expertise not used on the project. Name several ways that a
Discuss the effects of the various organizational forms on coordination and interaction, both within the project team and between the team and the rest of the firm.
Describe, from Table 5-2, the probable reasons for the changing number of conflicts over the course of the project in the following areas:(a) Priorities(b) Administrative procedures(c) Technical
How would you organize a project to develop a complex new product such as a new color fax–copy machine? How would you organize if the product was simpler, such as a new disk drive?
Why is a risk management data bank for the project more necessary now than in the past?
What do you think may be the purpose of a work breakdown structure? How might it aid the PM in organizing the project?
Why do you think the average total conflict increases during the “early program phase” (Figure)?
What should be the role of the project manager in conflict management?
Is it ethical to employ participative management solely as a way to motivate employees?
What are the pros and cons of the head of a Project Management Office reporting to senior management? To departmental management?
Merck & Co., manufacturers of Vioxx, took a major financial hit when they decided to discontinue manufacture and sale of the drug. What do you think were the major items in their likely cost/benefit
For one of the Project Management in Practice exercises in this chapter, identify the environments that may be a significant source of risk for the project.
Surely this was not the first time Prevost needed to make a significant change in their firm. Why do you think this was the first time the VP called upon a project management consulting firm?
Do you expect there was some concern among top management that no bulldozer was working the next day?
This example well illustrates the trend to using project management to do everything in organizations that used to be done in other ways. Can everything be better executed using project management?
Of the special ground rules, which ones do you think really gave impetus to the speed of the project?
What do you think was the primary factor that changed the culture for this project?
Given that this project cut about 40 percent off the schedule and 25 percent off the cost, what is the message about the importance of teamwork?
If striving to meet schedule or budget isn’t top priority, what is?
What type of risk analysis approach would have been most appropriate in this situation?
What is surprising about the success of this non-profit agency?
Is the role of the PMO in this case unusual?
Do you think this might be the future of project management?
Would this approach work for most of today’s projects?
Consider the applicability of a “lightweight” team structure for this project.
Consider the applicability of a “heavyweight” or “balanced” structure.
Shaw’s Strategy Colin Shaw has been tapped to be an accounting project manager for the second time this year. Although he enjoys the challenges and opportunity for personal development afforded to
Hydrobuck is a medium-sized producer of gasoline-powered outboard motors. In the past it has successfully manufactured and marketed motors in the 3- to 40-horsepower range. Executives at Hydrobuck
If Norm chooses to go ahead with the microprocessor conversion on the machinery without passing it by the team, what are the potential conflicts that might arise? What are the advantages of such a
If Norm decides to put the decision to the appropriate production team, what are the potential problems? What would be the advantages?MINI CASE As Norm St. Laurent, operations manager for
If the production team chooses to approve and implement this microprocessor conversion project, what form of project organization will this represent?MINI CASE As Norm St. Laurent, operations
Given the size of this organization and the number of projects they deal with, would it make sense to institute a Project Management Office? Is there another arrangement that might be a good
How much impact might microprocessors have on production costs? Assume that variable overhead represents the same percentage of costs as fixed overhead. Find the net present value if the
Compare Norm’s recollection of the division’s productivity gains between 1985 and 1989 to Exhibit 2. Explain the inconsistency.MINI CASE As Norm St. Laurent, operations manager for Oilwell
What would you recommend that Norm do?MINI CASE As Norm St. Laurent, operations manager for Oilwell Cable Company, pulled his Bronco 4x4 onto Kansas Interstate 70, he heard on the CB about the
Which virtual project problems are unique to the phenomenon of being dispersed and which are common project problems in any project?
What new electronic technologies have contributed to the problems, and solutions, of virtual project teams?
Of the solutions to virtual team problems, which would apply to regular project teams also?
Which problems described in the article are the most serious for virtual projects? Which might be fatal?
How might the difficulties of matrix organization change when implementing virtual projects?
List the nine component planning sequences of software project planning.
Any successful project plan must contain nine key elements. List these items and briefly describe the composition of each.
What are the basic guidelines for systems design which assure that individual components of the system are designed in the best manner?
What are the general steps for managing each work package within a specific project?
Describe the “even planning process” and explain why it is helpful.
What is shown on a linear responsibility chart? How is it useful to a PM?
What should be accomplished at the initial coordination meeting?
Why is it important for the functional areas to be involved in the project from the time of the original proposal?
What are the three major objectives of systems integration?
What are the basic steps to design and use the Work Breakdown Structure?
What is the objective of interface management?
Contrast the Project Plan, the Action Plan, and the WBS.
What percentage of the total project effort do you think should be devoted to planning? Why?
Why do you suppose that the coordination of the various elements of the project is considered the most difficult aspect of project implementation?
What kinds of risk categories might be included in the project plan?
What is the role of systems integration in project management? What are the three major objectives of systems integration?
In what ways may the WBS be used as a key document to monitor and control a project?
Describe the process of subdivision of activities and events that composes the tree diagram known as the Work Breakdown Structure or Gozinto chart. Why is the input of responsible managers and
Why is project planning so important?
What are the pros and cons concerning the early participation of the various functional areas in the project plan?
What trade-offs might exist among the three objectives of system integration?
Task 5-C is the critical, pacing task of a rush project. Fred always nitpicks anything that comes his way, slowing it down, driving up its costs, and irritating everyone concerned. Normally, Fred
How might we plan for risks that we cannot identify in the risk management section of the project plan?
Why are the three areas of scheduling, funding, and human resource planning needed in such a system? Why aren’t equipment planning and materials requirements included?
How would the system facilitate planning? Coordination? Control?
What other big-picture issues might this system be useful for besides identifying when projects might overly congest an area?
The United States emergency body FEMA (Federal Emergency Management Act) was formed for much the same reasons as Iceland’s disasters. How do the two approaches appear to differ?
Given a nation so prone to disasters, why do you think it took so long to formulate a contingency disaster plan?
The directed reading at the end of this chapter describes four tools for crises in projects. Might any of these be useful to Iceland in their planning?
What should the project manager have done about the challenges facing this project?
Are the recommendations complete? Would you add anything else?
What was the source of the problem here?
What would you suggest to recover the project?
Was Shanghai unlucky or was it something else?
Why do you think they didn’t consider the situation of the passengers?
Ringold’s Pool and Patio Supply John Ringold, Jr., just graduated from a local university with a degree in industrial management and joined his father’s company as executive vice-president of
Stacee Laboratories Stacee Labs, the research subsidiary of Stacee Pharmaceuticals, Inc., has a long history of successful research and development of medical drugs. The work is conducted by pure
Which of the project planning aids (WBS, etc.) described in the chapter was used in the case?MINI CASEHeublein, Inc., develops, manufactures, and markets consumer food and beverage products

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