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Questions and Answers of
Management Leadership
How often should an organization’s vision/mission be changed in light of strategy evaluation activities?
Compare Mintzberg’s notion of “crafting” strategies with this textbook’s notion of “gathering and assimilating information” to formulate strategies.
Why has strategy evaluation become so important in business today?
BellSouth Services is considering putting divisional EFE and IFE matrices online for continual updating. How would this affect strategy evaluation?
What types of quantitative and qualitative criteria do you think Ellen Kullman, CEO of DuPont, uses to evaluate the company’s strategy?
Distinguish between long-range planning and strategic planning.
Compare a company’s strategic plan with a football team’s game plan.
Describe the three activities that comprise strategy evaluation.
How important do you feel “being adept at adapting” is for business firms? Explain.
Compare the opossum and turtle to the woolly mammoth and saber-toothed tiger in terms of being adept at adapting. What can we learn from the opossum and turtle?
As cited in the chapter, Edward Deming, a famous businessman, once said, “In God we trust. All others bring data.” What did Deming mean in terms of developing a strategic plan?
What strategies do you believe can save newspaper companies from extinction?
Distinguish between the concepts of vision and mission.
List reasons why objectives are essential for organizational success.
As owner of a local, independent supermarket, explain how you would evaluate the firm’s strategy.
Under what conditions are corrective actions not required in the strategy-evaluation process?
Identify types of organizations that may need to evaluate strategy more frequently than others. Justify your choices.
As executive director of the state forestry commission, in what way and how frequently would you evaluate the organization’s strategies?
Identify some key financial ratios that would be important in evaluating a bank’s strategy.
As owner of a chain of hardware stores, describe how you would approach contingency planning.
Strategy evaluation allows an organization to take a proactive stance toward shaping its own future. Discuss the meaning of this statement.
Explain and discuss the Balanced Scorecard.
Why is the Balanced Scorecard an important topic both in devising objectives and in evaluating strategies?
Develop a Balanced Scorecard for a local fast-food restaurant.
Do you believe strategic management should be more visible or hidden as a process in a firm? Explain.
Do you feel strategic management should be more a top-down or bottom-up process in a firm? Explain.
Do you believe strategic management is more an art or a science? Explain.
List four strategies and a hypothetical example of each.
List six characteristics of annual objectives.
Why are policies especially important in strategy implementation?
What is a “retreat,” and why do firms take the time and spend the money to have these?
Discuss the notion of strategic planning being more formal versus informal in an organization. On a 1 to 10 scale from formal to informal, what number best represents your view of the most effective
List 10 guidelines for making the strategic-planning process effective. Arrange your guidelines in prioritized order of importance in your opinion.
List what you feel are the five most important lessons for business that can be garnered from The Art of War book.
What is the fundamental difference between business strategy and military strategy in terms of basic assumptions?
Explain why the strategic management class is often called a “capstone course.”
What aspect of strategy formulation do you think requires the most time? Why?
Why is strategy implementation often considered the most difficult stage in the strategic management process?
Why is it so important to integrate intuition and analysis in strategic management?
Explain the importance of a vision and a mission statement.
Discuss relationships among objectives, strategies, and policies.
Why do you think some chief executive officers fail to use a strategic-management approach to decision making?
Discuss the importance of feedback in the strategic-management model.
How can strategists best ensure that strategies will be effectively implemented?
Give an example of a recent political development that changed the overall strategy of an organization.
How can a firm best achieve sustained competitive advantage?
Would strategic-management concepts and techniques benefit foreign businesses as much as domestic firms? Justify your answer.
What do you believe are some potential pitfalls or risks in using a strategic-management approach to decision making?
In your opinion, what is the single major benefit of using a strategic-management approach to decision making? Justify your answer.
Compare business strategy and military strategy.
Why is it important for all business majors to study strategic management since most students will never become a chief executive officer nor even a top manager in a large company?
Describe the content available on the SMCO Web site at www.strategyclub.com
List four financial and four nonfinancial benefits of a firm engaging in strategic planning.
Why is it that a firm can normally sustain a competitive advantage for only a limited period of time?
Why it is not adequate to simply obtain competitive advantage?
What are some different names for “mission statement,” and where will you likely find a firm’s mission statement?
List the five labor cost-saving activities that you believe would be most effective for(1) Best Buy,(2) Your university, and(3) The U.S. Postal Service. Give a rationale for each company
Define and give an example of furloughs as they could apply to your business school.
The chapter says strategy formulation focuses on effectiveness, whereas strategy implementation focuses on efficiency. Which is more important, effectiveness, or efficiency? Give an example of each
In stating objectives, why should terms such as increase, minimize, maximize, as soon as possible, adequate, and decrease be avoided?
What are four types of resources that all organizations have? List them in order of importance for your university or business school.
Considering avoidance, defusion, confrontation, which method of conflict resolution do you prefer most? Why? Which do you prefer least? Why?
Explain why Chandler’s strategy-structure relationship commonly exists among firms.
If you owned and opened three restaurants after you graduated, would you operate from a functional or divisional structure? Why?
Explain how to choose between a divisional-by-product and a divisional-by-region organizational structure.
If you owned a small business, would you develop a code of business conduct? If yes, what variables would you include? If no, how would you ensure that ethical business standards were being followed
If your company does not have a vision or mission statement, describe a good process for developing these documents.
Explain how developing a mission statement can help resolve divergent views among managers in a firm.
Drucker says the most important time to seriously reexamine the firm’s vision/mission is when the firm is very successful. Why is this?
Explain why a mission statement should not include monetary amounts, numbers, percentages, ratios, goals, or objectives.
Discuss the meaning of the following statement: “Good mission statements identify the utility of a firm’s products to its customers.”
Distinguish between the “self-concept” and the “philosophy” components in a mission statement. Give an example of each for your university.
Compare and contrast vision statements with mission statements in terms of composition and importance.
Do local service stations need to have written vision and mission statements? Why or why not?
Why do you think organizations that have a comprehensive mission tend to be high performers? Does having a comprehensive mission cause high performance?
Explain why a mission statement should not include strategies and objectives.
Explain the principal value of a vision and a mission statement.
Why is it important for a mission statement to be reconciliatory?
In your opinion, what are the three most important components that should be included when writing a mission statement? Why?
How would the mission statements of a for-profit and a nonprofit organization differ?
Who are the major stakeholders of the bank that you do business with locally? What are the major claims of those stakeholders?
List seven characteristics of a mission statement.
List eight benefits of having a clear mission statement.
How often do you think a firm’s vision and mission statements should be changed?
Describe the “process of performing an external audit” in an organization doing strategic planning for the first time.
The global recession forced thousands of firms into bankruptcy. Does this fact alone confirm that “external factors are more important than internal factors” in strategic planning? Discuss.
Use a series of two-dimensional (two-variable) graphs to illustrate the historical relationship among the following variables: value of the dollar, oil prices, interest rates, and stock prices. Give
Do you feel the advantages of a low value of the dollar offset the disadvantages for (1) a firm that derives 60 percent of its revenues from foreign countries and (2) a firm that derives 10 percent
The lingering global recession has greatly slowed the migration of people from (1) region to region across the United States, from (2) city to suburb worldwide, and from (3) country to country across
Governments worldwide are turning to “nationalization of companies” to cope with economic recession. Examples in the United States include AIG, GM, and Citigroup. What are the strategic
Governments worldwide are turning to “protectionism” to cope with economic recession, imposing tariffs and subsidies on foreign goods and restrictions/incentives on their own firms to keep jobs
Compare and contrast the duties and responsibilities of a CIO with a CTO in a large firm.
What are the three basic objectives of a competitive intelligence program?
Distinguish between market commonality and resource similarity. Apply these concepts to two rival firms that you are familiar with.
Let’s say you work for McDonald’s and you applied Porter’s Five-Forces Model to study the fast-food industry. Would information in your analysis provide factors more readily to an EFE Matrix, a
What do you feel is the relationship between personal ethics and business ethics? Are they or should they be the same?
How can firms best ensure that their code of business ethics ensure is read, understood, believed, remembered, and acted on, rather than ignored?
Why is it important not to view the concept of “whistle-blowing” as “tattle-telling” or “ratting” on another employee?
List six desired results of “ethics training programs” in terms of recommended business ethics policies/procedures in the firm.
Discuss bribery. Would actions such as politicians adding earmarks in legislation or pharmaceutical salespersons giving away drugs to physicians constitute bribery?Identify three business activities
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