1. As an Enterprise employee, would you be motivated by bonuses for signing up customers for supplemental liability protection? Why or why not?
2. Would you be motivated by making promotions contingent on your branch’s ESQi score? Why or why not?
3. Consider these two practices in the context of the theories reviewed in this chapter (expectancy theory, goal setting theory, equity theory, and psychological empowerment). Which theories would support the effectiveness of these strategies and which theories might raise doubts about their effectiveness?