1. Assume you are responsible for training the many new employees at Tata Consultancy Services. Describe how you would build the three forms of capital included in a global mind-set.
2. Answer the following questions using the 10 characteristics of am bicultural managers noted in the Skills & Best Practices.
a. Which of the 10 are most evident in TCS's approach to hiring and developing human capital?
b. Assume you are an executive vice president in charge of hiring at Tata Consulting. Which 2 of the 10 characteristics do you think are most important to your performance? Explain.
3. Again assume you are responsible for training the many new employees at Tata Consultancy Services. Refer to Figure 3-2 and the text and then:
a. Describe how you would help one new employee avoid or overcome each of the OB trouble spots.
b. Describe how your recommendations might change given that you are responsible for hiring 25,000 employees.