Question: 1. Before the reform, Chengdu Bus Group had many difficulties. Please explain these difficulties and how they were overcome? 2. Describe the way Dr Chen

1. Before the reform, Chengdu Bus Group had many difficulties. Please explain these difficulties and how they were overcome?
2. Describe the way Dr Chen implemented organizational change at Chengdu Bus Group using the Action Research Approach.
3. Describe the case of Chengdu Bus group using Lewin’s ‘force field analysis’ model.

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