(1) Can you think of any organizations that do not have relevant customers to take into consideration?...

Question:

(1) Can you think of any organizations that do not have relevant "customers" to take into consideration? If there are such, how are they different from other organizations where all parts of the Balanced Scorecard (BSC) operate equally?
(2) Organizations are complex systems with multiple . Sometimes the interests of various can conflict. Please give an example of a business process where the interests of two (or more) are in opposition.
(3) Consideration of the following measures reveals that it can be difficult to quantify these factors. Identify one specific example of a measure of learning and growth measure that you feel could be critical to an organization, but difficult to measure.
Stakeholders
A person, group or organization that has interest or concern in an organization. Stakeholders can affect or be affected by the organization's actions, objectives and policies. Some examples of key stakeholders are creditors, directors, employees,...