1. Describe and evaluate what Pfizer is doing with its PfizerWorks.
2. Do you think this arrangement would work for other types of organizations? Why or why not? What types of organizations might it also work for?
3. What role do you think organizational structure plays in an organization’s efficiency and effectiveness? Explain.

Admit it. Sometimes the projects you’re working on (school, work, or both) can get pretty boring and monotonous. Wouldn’t it be great to have a magic button you could push to get someone else to do that boring, time-consuming stuff? At Pfizer, that “magic button” is a reality for a large number of employees. As a global pharmaceutical company, Pfizer is continually looking for ways to help employees be more efficient and effective. The company’s senior director of organizational effectiveness found that the “Harvard MBA staff we hired to develop strategies and innovate were instead Googling and making PowerPoints.”