1. Draw a cause-and-effect diagram. 2. Perform a Pareto analysis of the data collected. 3. Develop some...

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1. Draw a cause-and-effect diagram.
2. Perform a Pareto analysis of the data collected.
3. Develop some possible actions that the company might take to improve the situation.
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Supervisory Management The art of ispiring, Empowering and Developing people

ISBN: 978-1285063003

9th edition

Authors: Donald C. Mosley, Jr. Donald C. Mosley, Paul H. Pietri

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