1. How would you apply the concepts of identity, power, and advocacy when working with clients of...

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1. How would you apply the concepts of identity, power, and advocacy when working with clients of a different gender, race, ethnicity, social class, or sexual orientation? Why do you think these concepts are so important to professional case management?
2. When reading about technology and confidentiality, what are your thoughts about the more modern modes of communication (text, social media, etc) and utilizing them in case management? Do you think that the pros outweigh the cons and do you find them to be ethically compliant in regards to confidentiality? Why or why not?
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Consumer Behavior

ISBN: 978-0135053010

10th edition

Authors: Leon G. Schiffman, Leslie Lazar Kanuk

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