1. Is Alex an effective manager? Is he an effective leader? Justify your answers for each question.
2. Does Amy demonstrate effective leadership in the challenge video? In what way is she an effective or ineffective leader?
3. In addition to the solution you think is best, what would you do as either Amy or Alex to demonstrate more effective leadership when handling this situation?
Imagine receiving a performance review from your boss about your leadership capabilities that is less favorable than you expected. What do you say or do? Go to this chapter's "Now What?" video, watch the challenge video, and choose a response. Be sure to also view the outcomes of the two responses you didn't choose?