1. It is a union's duty to its members to pursue a legitimate grievance on his or her behalf to a final decision. The claimant felt her union had breached that duty. Do you agree? Explain your answer.
2. As an employee of a union for 36 years, and presumably a member in good standing of another union for an equal number of years, did the claimant deserve better treatment from both her own union and her union-employer?
3. Does an example like this case lead you to believe that unions can or cannot successfully pursue more "diverse" membership?