1. Sergeant Bilko is obviously doing an ineffective job of evaluating his detectives’ performance. Is this a disservice to his detectives?
2. Are performance appraisals inherently more difficult for line supervisors such as Sergeant Bilko?
3. If Sergeant Bilko’s evaluations of his detectives have all been nearly the same for several years, is someone else failing to do his or her job?
4. Does Detective Delay have a defense against any action the department may take against him for performance deficiencies?
5. Suggest some changes to improve the Greenfield Police Department’s performance appraisal system.

The Greenfield Police Department requires performance appraisals at the end of each year. The appraisals use a numerical scale to evaluate several broad areas of performance. Categories include knowledge of policies, dependability and productivity. The appraisal forms provide room for optional narratives to explain numeric scores. Supervisors conduct appraisal interviews with their officers before forwarding the appraisals to the appropriate manager.