1. UPS through CIP (Community Internship Program) are trying to inject a new dimension into its corporate culture. What does this cultural changes intend to look like and how can it affect the motivation of both mangers and operating employees?
2. What motives can the CIP appeal to for the participating mangers? What motivation theories could be used to explain the impact that the CIP may have on the participating managers?
3. UPS is know to pay their operating employees very high wages. Is this enough to motivate them? What from the case would support your answer?