1. Visit the American Express Web site (www.americanexpress.com) to learn more about the different cards that American...

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1. Visit the American Express Web site (www.americanexpress.com) to learn more about the different cards that American Express offers. Discuss the target market and positioning strategies for each.
2. How has American Express been able to maintain a competitive advantage throughout the many years of existence?
3. How has American Express been able to help consumers shift their attitude toward usage of the card? Is American Express taking a proactive approach to managing its marketing environment? How?
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Consumer Behavior

ISBN: 978-0135053010

10th edition

Authors: Leon G. Schiffman, Leslie Lazar Kanuk

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