1. What factors accounted for Seven-Eleven’s initial success in Japan?
2. What factors accounted for Seven-Eleven’s continuing success in Japan?
3. Would it appear to be a good idea for Seven-Eleven in the US to offer payment services? Why or why not?
4. What might be the reason for Seven-Eleven’s not being in most European countries?
5. Is the offering of more services in Japan, including banking, provision of in-store terminals for use by customers, etc., likely to cause problems for part-time workers in the franchises?
6. Does China offer good potential for further expansion for Seven-Eleven?
7. Was Seven-Eleven’s entry strategy appropriate for the country? Explain why or why not.