1. What objectives and measures could Nordstrom use to assess the success of its Web-based inventory integration?
2. How might a firm as large as Nordstrom apply the concept of participatory planning to areas like product purchasing and floor displays?
3. Nordstrom wants to grow in a number of different areas. Research one of its strategies and project it into the future. What changes, revisions, or updates would you plan for the company? What stretch goals come to mind?