Question: 1. What went wrong? How can you explain how the technology actually led to more rather than fewer mistakes? 2. What theories of change implementation

1. What went wrong? How can you explain how the technology actually led to more rather than fewer mistakes?
2. What theories of change implementation would have helped the administrators at the Springfield General Hospital solve the problem of medication mistakes?
3. How might you have gone about solving the problem at Springfield General? To what extent, if any, would new technology have been helpful?

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1 It seems that the technology may have made staff less careful as technology often does They relied ... View full answer

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