A fast-food restaurant averages 150 customers per hour. The average processing time per customer is 90 seconds.
Question:
a. Determine how many cash registers the restaurant should have if it wishes to maintain a 10 percent capacity cushion.
b. Discuss whether you think a 10 percent capacity cushion is appropriate for a fast-food restaurant. What factors would you consider when setting this cushion?
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Related Book For
Operations and Supply Chain Management for the 21st Century
ISBN: 978-1111225292
1st edition
Authors: Ken Boyer, Rohit Verma
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