Question: A Johnson & Johnson analyst is preparing a presentation on cost drivers at one of its pharmaceutical drug subsidiaries. Unfortunately, both the list of its
Business Function
A. Production
B. Research and development
C. Marketing
D. Distribution
E. Design of products/processes
F. Customer service
Representative Cost Driver
1. Minutes of TV advertising time on 60 Minutes
2. Number of calls to toll-free customer telephone line
3. Hours the Tylenol packaging line is in operation
4. Number of packages shipped
5. Hours spent designing tamper-proof bottles
6. Number of patents filed with U.S. Patent Office
Required
Match each business function with its representative cost driver.
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