Question: A random sample of 50 observations on the waiting time (in seconds) of customers before speaking to a representative at a call center is as

A random sample of 50 observations on the waiting time (in seconds) of customers before speaking to a representative at a call center is as follows:
A random sample of 50 observations on the waiting time

(a) Construct a histogram and comment on the process.
(b) What assumptions are necessary to test if the mean waiting time is less than 32 seconds?
(c) Make an appropriate transformation to satisfy the assumption stated in part (b) and validate it. Use a = 0.05.
(d) Test to determine if the mean waiting time is less than 32 seconds. Use α = 0.05.
(e) Find a 90% confidence interval for the variance of waiting time.

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a A histogram is shown in Figure 51 Mean 30782 Median 304 Standard deviation 27648 Distribution is s... View full answer

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