As a member of the human resources organization, you are keenly aware that your firm's engineering organization is facing critical skill issues due to retirement eligibility. Over half your engineers are between the ages of 45 and 60, well above the U.S. workforce average. Management is actively working to alleviate this problem and today's human resources leadership meeting is scheduled as a brainstorming session to identify possible solutions. You wonder if you should suggest some sort of knowledge management program as a potential solution.