Astro's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the

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Astro's customer service department follows up on customer complaints by telephone inquiry. During a recent period, the department initiated 10,800 calls and incurred costs of $289,440. Of these calls, 4,000 were for the company's wholesale operation; the remainder was for the retail division. Costs allocated to the retail division under activity-based costing system should amount to:
a. $0.
b. $289,440.
c. $107,200.
d. $182,240.
e. $191,800.
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Managerial Accounting

ISBN: 9780073526706

12th Edition

Authors: Ray H. Garrison, Eric W. Noreen, Peter C. Brewer

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