Can a factory be fast, dependable, flexible, produce high-quality products, and still provide poor service from a

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Can a factory be fast, dependable, flexible, produce high-quality products, and still provide poor service from a customer's perspective?

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Operations and Supply Chain Management

ISBN: 978-0077403652

13th edition

Authors: F. Robert Jacobs, Richard Chase

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Question Posted: Oct 17, 2016 10:10 AM

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Can a factory be fast, dependable, flexible, produce high-quality products, and still provide poor service from a

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Yes if a customers needs are not considered and doe...View the full answer

Operations and Supply Chain Management

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