Communicate effectively in a variety of formats. Communicate in a manner that respects the dignity, cultural and ethnic backgrounds, and individual uniqueness of others. Analyze conflicts using systems theory, as described by Hocker and Wilmot in Chapter 7. When people think of conflict, they often tend to think only about the actual conflict itself. They often fail to contextualize that conflict within the norms and background of a larger institution or group. This type of contextualization is an important part of understanding a conflict more fully and of better understanding how to resolve the conflict. Systems theory is a method of analyzing conflict that goes beyond looking at individual behavior and goals, and instead focuses on the patterns of interactions between individuals as a part of a whole institution. Systems theory also focuses on the roles that individuals play within institutions. For this assignment, use the information about systems theory, complete the following:
Apply theoretical perspectives on conflict. Define systems theory clearly in your own words.
Apply appropriate strategies to reduce or resolve conflicts. Propose strategies for reducing conflict based on a systems analysis.
Analyze the impact of conflict on relationship-building in face-to-face, virtual, cyber, and group communication. Analyze a conflict using systems theory.