Concerned about the welfare of its workers, Draper has decided to try a strategy without any overtime. Instead of overtime, Draper has decided to supplement the permanent workforce of 12 employees with temporary workers. Any temporary worker must work the entire week. There is no hiring or firing cost associated with temporary workers. Develop this aggregate plan for Draper.
(a) Show what would happen if this plan were implemented.
(b) Calculate the costs associated with this plan.
(c) Evaluate the plan in terms of cost, customer service, operations, and human resources.