Question: Consider that you are a bank manager. You know that if depositors trust your bank, they will be willing to take a smaller interest rate.

Consider that you are a bank manager. You know that if depositors trust your bank, they will be willing to take a smaller interest rate.
a. Given what we know of how people develop trust, what might you do to enhance their trust?
b. Given what we know of the potential biases in our judgment of trust, what steps might you take to ensure that your loan officers can avoid potential pitfalls?

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