Consider the range of processes in the financial services industry. What position on the customer-contact matrix would

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Consider the range of processes in the financial services industry. What position on the customer-contact matrix would the process of selling financial services to municipalities occupy? The process of preparing monthly fund balance reports? Explain why they would differ.

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Operations management processes and supply chain

ISBN: 978-0136065760

9th edition

Authors: Lee J Krajewski, Larry P Ritzman, Manoj K Malhotra

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