Consider the terms and definitions that follow:

________ 1. A philosophy designed to integrate all organizational areas in order to provide customers with superior products and services, while meeting organizational objectives. Requires improving quality and eliminating defects and waste.

________ 2. Use of the Internet for such business functions as sales and customer service. Enables companies to reach thousands of customers around the world.

________ 3. Software systems that integrate all of a company’s worldwide functions, departments, and data into a single system.

________ 4. A system in which a company produces just in time to satisfy needs. Suppliers deliver materials just in time to begin production, and finished units are completed just in time for delivery to customers.

ERP

Just-in-time (JIT)

E-commerce

Total quality management

Requirement

1. Match the term with the correct definition.