Question: Cost, Quality, and Timethese are the three dimensions stressed by the JHE Company in its performance evaluation of employees. Roberto Suarez, a production manager at

Cost, Quality, and Time—these are the three dimensions stressed by the JHE Company in its performance evaluation of employees. Roberto Suarez, a production manager at JHE, however, thinks that JHE’s management is ignorant of “facts on the ground.” He says that he can deliver on any one of the three dimensions with ease. Low cost, or high quality or quick turnaround is no problem. Being a good manager, he can even deliver on two of the three measures. He could produce high-quality items in a cost-effective fashion if there were no demand to deliver everything today. He could also deliver quick turnaround and high quality, but the rush nature of the job would cost a pretty penny. He believes that management is shooting for the moon when it asks employees to deliver on all three dimensions.

Required:
Evaluate the reasonableness of management demanding progress on all three dimensions.

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