Question: Does it take more time to get yourself removed from an email list than it used to? A study of 100 large online retailers revealed
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a. Construct a side-by-side bar chart of year and whether you need to click three or more times to be removed from an email list.
b. What do these results tell you about whether more online retailers were requiring three or more clicks in 2009 than in 2008?
NEED THREE OR MORE CLICKS TO BE REMOVED YEAR Yes No 2009 2008 39 61 93
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