Each year, marketing firm J.d. Power and Associates surveys new car owners 90 days after they purchase

Question:

Each year, marketing firm J.d. Power and Associates surveys new car owners 90 days after they purchase their cars. These data are used to rate auto brands (Toyota, Ford, etc.) on quality and customer satisfaction. USA Today (June 16, 2010 and July 17, 2010) reported a quality rating (number of defects per 100 vehicles) and a satisfaction score for all 33 brands sold in the United States.
a. Construct a scatterplot of y = satisfaction rating versus x = quality rating. How would you describe the relationship between x and y?
b. Compute and interpret the value of the correlation coefficient.