Question: Felix is a property claims adjustor for a large property insurer. Janet is a policyholder who recently notified the company that the roof of her

Felix is a property claims adjustor for a large property insurer. Janet is a policyholder who recently notified the company that the roof of her home incurred substantial damage because of a recent hail storm. Janet owns her home and is insured under a standard homeowners policy with no special endorsements. What questions should Felix ask before the claim is approved for payment by his company?

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