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Computer Science - Software Engineering

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user_pereira_de_andr Created by 7 mon ago

Cards in this deck(91)
As a data scientist needing to manage models in Einstein Studio and create prompt templates, which permission sets should you assign?
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Before creating a Field Generation prompt, what must you check to ensure the field can be enabled for generative AI?
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How should you begin validating that the correct fields are being masked after configuring Data Masking within the Einstein Trust Layer?
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What should UC do to ensure a new Sales Email prompt template produces results comparable to the standard Sales Email prompts?
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What should you recommend to resolve AI data masking rules that do not align with organizational privacy and security policies?
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What is causing the problem if you cannot access Prompt Builder in the Setup menu after turning on Einstein Generative AI?
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Which property of the Einstein Trust Layer should you highlight to address concerns over data exposure to third-party LLMs?
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What is the cause of random failures with token limit errors in a Field Generation prompt template?
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How should you include instructions on a new line in a prompt template for generating personalized emails?
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Which feature in the Einstein Trust Layer helps to minimize the risks of jailbreaking and prompt injection attacks?
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What should you do to customize the standard case summary response from Einstein Copilot?
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Which specific use case necessitates the use of Prompt Builder to enhance the customer support team's productivity?
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Which Einstein Copilot capability helps a service agent execute tasks based on available actions and answer questions using Knowledge articles?
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Which API service should UC use to integrate a legacy system with Salesforce for creating a digest of account action plans?
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What should you consider when configuring a prompt template to use related lists from an account?
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How does the Einstein Trust Layer ensure that sensitive data is protected while generating useful and meaningful responses?
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In refining its prompt design strategy, which key practices should UC prioritize to address mismatches in generated information?
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Which steps should you take upon modifying masked fields to ensure quality of generated responses?
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What is the main purpose of Prompt Builder in Salesforce?
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Which audit data is available using the Einstein Trust Layer in conjunction with Einstein Generative AI Audit Data?
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Which action should you take in the Trust Layer to confirm toxicity is being appropriately managed in LLM-generated content?
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How should you apply the power of conversational AI to allow service agents to query the current fulfillment status of an order?
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How should you obtain related items when creating a Sales Email with a custom prompt template?
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What should the development team review in the Custom Copilot Action configuration to identify one of its core components?
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How should you integrate a custom LLM into Salesforce to create personalized sales emails while ensuring security and data privacy?
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What should you do to identify the root cause of a copilot custom action not delivering expected results?
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Which Einstein Generative AI feature should you recommend to help a sales rep get details they might have missed during a conversation?
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Which Salesforce feature should you recommend to address the time-consuming process of typing prompts for sales and service reps?
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What is best practice when refining Einstein Copilot custom action instructions?
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Which information does the Resolution text provide when previewing a prompt template?
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How should you monitor Copilot's usability and the assignment of actions after launching a pilot program?
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What is a possible explanation for poor prompt performance when case summaries do not return appropriate information?
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What is the primary function of the planner service in the Einstein Copilot system?
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What should you recommend to understand which prompt text is sent to the LLM and how it is masked?
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Which use case functionality of Model Builder aligns with UC's request to address customer contract cancellations?
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What is the reason for the preview button being greyed out when checking the response of a Flex prompt template?
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What is the correct process to leverage Prompt Builder in a Salesforce org?
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Which feature should you recommend to the sales team to help sales reps reach their sales quotas by providing AI-generated plans?
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Which type of flow should UC use to bring data from unified Data Cloud objects to prompt templates?
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Which AI model should UC use to send different emails based on customer lifetime value score and market segment?
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Which use case is best supported by Salesforce Einstein Copilot's capabilities?
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When would Einstein Copilot implementation be most advantageous for UC using Salesforce Service Cloud?
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Which generative AI solution should new support reps use to understand the details of a case without reading through each case comment?
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Which standard Copilot action helps sales reps draft personalized emails to prospects by generating text based on previous successful communications?
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Which features should you recommend to improve the productivity of the service center operation using Einstein Generative AI?
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How should you gather the necessary data for a prompt template to fill a custom field with information from the three most recently opened opportunities?
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Where should you go to add/update actions assigned to a copilot?
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Which tool should you recommend to understand multiple real-world user utterances before activating a custom copilot action?
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What should you consider when using related list merge fields in a prompt template associated with an Account object?
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What is the most likely explanation for why a draft email shows placeholders for attributes that could have been derived from the recipient's contact record?
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Which step should UC take to improve the efficiency of addressing customer questions with AI-generated responses?
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In Model Playground, which hyperparameters of an existing Salesforce-enabled foundational model can you change?
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Which AI capability should UC use to offer personalized service experiences and reduce agent handling time with AI-generated email responses?
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Which grounding technique should you use to include data from the related list of opportunities in a prompt template?
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How should you include data from the response of an external service invocation into the prompt template?
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Why should the marketing team use Einstein Copilot to personalize emails based on customer behavior, preferences, and purchase history?
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Which feature should you set up to enable UC's sales team with automatic post-call visibility into competitors and products?
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Which functionality in Salesforce provides generative AI replies or draft emails based on recommended Knowledge articles during a customer chat?
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What is the role of the large language model (LLM) in executing an Einstein Copilot Action?
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Which type of prompt template should UC use to enable its sales team to use AI to suggest recommended products from its catalog?
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Explain the concept of prompt in relation to _____ and sales?
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Which feature in the Einstein Trust Layer best supports UC's need for enhanced data protection and up-to-date AI capabilities?
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After creating a proposed draft email, which predefined adjustment should UC choose to revise the draft with a more casual tone?
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Which option is available for you to choose for the custom copilot action in Einstein Copilot?
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Which steps should you take to use the content of a standard email prompt template and customize it to fully meet business requirements?
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Which solution should UC use to ensure Einstein AI can draft responses from a defined data source?
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What is a consideration for storing audit and feedback data for reporting purposes when implementing Einstein Generative AI?
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Which grounding technique should you use to configure the system to use the most accurate and up-to-date information for email generation?
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What should the data science team use to access externally-hosted models in the Salesforce Platform?
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Which prompt template type should you recommend to populate a dynamic form field with a summary or description created by an LLM?
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What is one criteria that Einstein Copilot for Sales uses to match similar opportunities?
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How should UC achieve the ability for sales reps to explore opportunities similar to previously won opportunities in Einstein Copilot?
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What should you recommend to enable sales reps to only execute prompt templates?
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What is a key reason for implementing Einstein Copilot to enhance operational efficiency?
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Based on the user utterance, 'Show me all the customers in New York', which standard Einstein Copilot action will the planner service use?
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Which prompt template type should you use and which consideration should they review when creating a new custom prompt template?
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When should you use from in relation to prompt and what?
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Which solution should you implement to allow users to enter a sales order number and invoke a custom prompt template?
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Which objects should UC select to configure Service AI Grounding to enhance customer service operations?
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What should you consider when building prompt templates in Prompt Builder to utilize standard foundation models?
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Which use case works for improving sales operation efficiency by analyzing data using AI-powered predictions in Einstein Studio?
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What should you recommend to use an external large language model (LLM) in Prompt Builder?
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Which combination of Einstein for Service features enables the effort to reduce overall agent handling time?
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What is the significance of copilot in relation to _____ and generative?
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After provisioning Data Cloud, which step must you take to make the Einstein Trust Layer option available in the production org?
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What is the reason for Einstein Copilot not deleting activities from the past 7 days?
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How should UC meet the requirement to enable its sales team to get insights into product and competitor names mentioned during calls?
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Which AI capability should the sales team use to generate a guest summary about interests and provide recommendations based on activity preferences?
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What are you able to do when the 'Enrich event logs with conversation data' setting in Einstein Copilot is enabled?
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Which feature in Einstein for Service should the support team use to provide quick, relevant responses to customer inquiries?
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What does a safety category score of 1 indicate in the Einstein Generative AI Toxicity Score?
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