Question: Following up on Case Study 7.1, when the system was implemented many employees were not happy with the scores and the type of performance feedback

Following up on Case Study 7.1, when the system was implemented many employees were not happy with the scores and the type of performance feedback information they received from their supervisors. If you were to design an appeals process to handle these complaints well, what would the appeals proc be like?

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An answer that breaks the process into two distinct appeals processes would be superior Such a response would put HR into an investigation and mediation role for the first level and a senior level man... View full answer

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