Frito-Lay, the massive Dallas-based subsidiary of PepsiCo, has 38 plants and 48,000 employees in North America, Seven of Frito-Lays 41
1. From your knowledge of production processes and from the case and the video, identify how each of the 10 decisions of OM is applied at Frito-Lay.
2. How would you determine the productivity of the production process at Frito-Lay?
3. How are the 10 decision of OM different when applied by the operations manger of a production process such as Frito-Lay versus a service organization such as Hard Rock Café (see the Hard Rock Café video case below)?
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Question Posted: July 15, 2013 04:42:59