From the following list of performance measures, label each one as Financial, Customer, Internal Business Processes, or Learning and Growth:
Question:
Percentage of on-time deliveries
Employee turnover ratio
Revenue from new products
Number of new customers
Percentage of compensation based on team performance
Percentage of products returned
Operating income
Time taken to replace defective products
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Chapter #
9
Section: Exercises
Problem: 8
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Question Posted: January 07, 2012 04:06:10