Question: From your own personal experience at your current or prior place of work, give an example of a quantitative NON-FINANCIAL perspective objective that you have

From your own personal experience at your current or prior place of work, give an example of a quantitative NON-FINANCIAL perspective objective that you have seen implemented OR that you would recommend implementing as part of a balanced score card for that business. Be sure to discuss the following points:
1. What strategic objective would this address?
2. What specific measures would this involve?
3. What initiatives would be required?

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