Hospital A and Hospital B both have as their major goal for this year the implementation of a QI program. Hospital A hired a consultant firm and sent its top managers to a program to learn how to change the corporate culture and to set up quality teams to investigate problems. They formed teams to plan strategies for meaningful QI in two specific areas: billing and use of the emergency room. Hospital B, lacking funds, tried to have study groups and use self-teaching but involved everyone from the CEO to the janitor. Which hospital do you think will succeed in implementing QI? Why?