How do textbook platforms that include online tutorials affect the customer value proposition of textbooks? Does the

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How do textbook platforms that include online tutorials affect the customer value proposition of textbooks? Does the addition of such online materials affect the profit formula for a textbook? Explain.
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Crafting and Executing Strategy The Quest for Competitive Advantage

ISBN: 978-0078029509

19th edition

Authors: Arthur Thompson, Margaret Peteraf, John Gamble, A. J. Strickland III

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