How well do airline companies serve their customers? A study showed the following customer ratings: 3% excellent,

Question:

How well do airline companies serve their customers? A study showed the following customer ratings: 3% excellent, 28% good, 45% fair, and 24% poor (BusinessWeek, September 11, 2000). In a follow-up study of service by telephone companies, assume that a sample of 400 adults found the following customer ratings: 24 excellent, 124 good, 172 fair, and 80 poor. Is the of the customer ratings for telephone companies different from the of customer ratings for airline companies? Test with α = .01. What is your conclusion? Distribution
The word "distribution" has several meanings in the financial world, most of them pertaining to the payment of assets from a fund, account, or individual security to an investor or beneficiary. Retirement account distributions are among the most...