Question: Is this really how one should try to come back from a mistake? If not, what should Lanying have done? Were there steps she should

Is this really how one should try to come back from a mistake? If not, what should Lanying have done? Were there steps she should have followed? List and explain them and describe what she did that was incorrect. If she did do what she was supposed to, were there steps to the process she followed? List and explain them and describe whether she followed them correctly or not.

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