Question: Julian is considering putting the second technician in another office on the other end of the building, so that access to a computer technician is
Julian is considering putting the second technician in another office on the other end of the building, so that access to a computer technician is more convenient for the agents. Assume that the other agent will also have the ability to repair a computer in 50 minutes and that each faulty computer will go to the next available technician. Is this approach more cost-effective than the two approaches considered in Problem 9-22?
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