Many marketers have found that a relatively small group of heavy users account for a disproportionately large

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Many marketers have found that a relatively small group of heavy users account for a disproportionately large amount of the total product consumed. What are the advantages and disadvantages of targeting these heavy users?
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Consumer Behavior

ISBN: 978-0135053010

10th edition

Authors: Leon G. Schiffman, Leslie Lazar Kanuk

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