Question: Match each of the following performance measures to one or more of the four perspectives of the balanced scorecard. Note that a performance measure could

Match each of the following performance measures to one or more of the four perspectives of the balanced scorecard. Note that a performance measure could measure performance for more than oneperspective.

Performance Measures Balanced Scorecard Perspectives Throughput time Economic value added Employee productivity Percentage of sales dollars invested in employee training Financial Ratings of supplier performance Increase in market share Employee retention e Learning and growth Internal business Customer eOn-time delivery performance to customers Product quality

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